About Jo James

This author has not yet filled in any details.
So far Jo James has created 188 blog entries.

How to Build Rapport with Care

By |Blog|

Whether it's you who answers,  your receptionist or if you outsource to an answering service, the way the phone is answered will influence the outcome of the conversation.  Discover how to easily build rapport with care and improve your customer's experience. Read more...

Comments Off on How to Build Rapport with Care

5 Tips to Recharge Your Batteries

By |Blog|

We all need help with our business at some point. Whether it's because you're going on holiday, have extra workload or maybe you're working on a client's site or tied up in a project for a couple of weeks. Here's 5 Top Tips so you can relax more while you recharge your batteries on holiday or work on your client projects.

Comments Off on 5 Tips to Recharge Your Batteries

3 Action Steps to Stop a Summer Slump

By |Blog|

Do you perhaps experience a lull in your revenue over summer?  Check. Because you don't have to...

Comments Off on 3 Action Steps to Stop a Summer Slump

How to make these 5 days count for a fabulous Q2 finale

By |Blog|

With 5 days to go until the end of Quarter 2, how will you make the most of this time? To give yourself a head start, here's a challenge for you to see what difference it makes to your business results this week.

Comments Off on How to make these 5 days count for a fabulous Q2 finale

Determined, one woman with an idea and a phone!

By |Blog|

Determined, one woman with an idea and a phone. Here's my story of how I started, grew to multiple 6 -figures then nearly lost everything. Find out what kept me going and what we're celebrating next!